I am no longer actively providing technical support to anyone other than my family and a few existing clients. Over the years I worked to serve my clients with desktop computer and small network support, repair and troubleshooting. I appreciate the business of my many clients and wish here to thank them so much for the business and the personal relationships.
For those whom I still support, I attempt to deal with your issue as readily and accurately as I am able. When a remote client has a need for me to look over their computer, I find that it is best to do so with a program called TeamViewer. If you are a client and do not have it, please feel free to download and install this free program.
Please go to my Support page. You will also find more helpful items on the page.